If you are not thoroughly satisfied with your purchase, exchanges or returns may be made within 30 days of receipt. Items should be unused and in sellable condition. If you receive an item damaged during shipping, please save all packaging and contact us as soon as possible. If you would like to exchange an item for another size or color, you will not be charged shipping on the replacement item, but please use the contact form to let us know the item is being returned. When sending a return back to us through either UPS or USPS, please get a tracking number and make sure item is adequately covered by insurance for your method of shipping. Refunds will be processed on the same credit card used for purchase upon receipt of item. Please address your return to:
French Merchants Returns
c/o Storage Bkr
420 Rutherford Avenue
Charlestown, MA 02129
If you have any questions or concerns, you can reach us using the contact form. We will get back to you as soon as possible. You can also request a call back from us at a time and telephone number that is convenient to you.