French Merchants

If you are not thoroughly satisfied with your purchase, exchanges or returns may be made within 30 days of receipt. Items should be unused and in sellable condition. If you receive an item damaged during shipping, please save all packaging and contact us as soon as possible. If you would like to exchange an item for another size or color, you will not be charged shipping on the replacement item, but please use the contact form to let us know the item is being returned. When sending a return back to us through either UPS or USPS, please get a tracking number and make sure item is adequately covered by insurance for your method of shipping. Refunds will be processed on the same credit card used for purchase upon receipt of item. Please address your return to:

French Merchants Returns
c/o Storage Bkr
420 Rutherford Avenue
Charlestown, MA 02129

If you have any questions or concerns, you can reach us using the contact form. We will get back to you as soon as possible. You can also request a call back from us at a time and telephone number that is convenient to you.

Welcome, bienvenue to our website! Since 2004, French Merchants has offered products from France made with the time-honored techniques and traditions of their respective regions. Each are made with a quality and standard set sometimes hundreds of years ago, in designs that have stood the test of time and ones given a contemporary edge by their current guardians. Take a moment to read each of their stories. We are always adding new finds, so visit us often. May they bring beaucoup de plasir!